Jared handled my appeal of an action by a federal agency in a highly professional manner. He listened carefully and thoughtfully to my concerns and his questions reflected his understanding of the relevant issues. He reviewed all of the evidence and made recommendations in a very timely manner. Using e-mail, texts and phone calls, he kept me informed throughout the process of negotiations. I felt confident that he was negotiating with my best interests in mind and the outcome was far better than I expected. I would not hesitate to use his services in the future and I have already recommended him to several of my friends.